This will tell you what version you have. Right-click on the application and choose get Info. In Finder, locate Microsoft Word application in the Applications folder. The first thing you should do is figure out what you have. Your conclusion that your files won't open because of 32 vs 64-bit applications is simply not correct. Both of these programs run in the very latest version of Mac OS Mojave, as well as all previous versions of Mac OS since these products came out. If you bought Microsoft Word 4 years ago (in 2015) you would have purchased either Word 2011 or Word 2016. His suggestion to repair office is for Office for Windows and has no applicability to your situation whatsoever. Rohn is sort of on the right track, but the links he provided are not relevant. As computer scientists we are trained to communicate with the dumbest things in the world – computers – so you’d think we’d be able to communicate quite well with people. Actually, uninstall-re-install is one of the standard Office troubleshooting steps. You could have the same effect by uninstalling and re-installing Office 32bit. Note: simply changing to 64 bit often will not fix problems. If you have Office 365, then in theory you probably already have 64 bit Office mac: Next try doing an Office Repair to reset your Office installation:
#Is my mac 32 bit or 64 bit full version#
Tell us the full version number and exactly which bundle you have: Office 365 ? or Office 2011 ? etc
That will effectively never happen.įirst think we need to know is what version you have. Forget about hearing from the "MS tech team".